Order Administrator to Samsung

On behalf of Samsung, we are now looking for you to be part of an innovative company and together with your team constantly work to keep Samsung at the forefront of the market and improve customer experiences.

You will be the key link for Samsungs customers, connecting the dots between delivery and sales to secure a smooth information flow and keep their customers satisfied. Meaning securing a professional flow of information between all parties. As a spider in their team web, you will have close cooperation with both customers and internal operations.

Job Responsibilities

• Handling both short time forecast, orders, and price information to Samsungs customers. You will monitor the supply situation together with Supply Chain Management to secure alignment between forecast and orders in SAP and Samsungs GSCM (Global Supply Chain Management system)
• Release extended warranties and licenses
• Weekly forecast updates
• Building long-term relation with the team as well as Samsungs customers.
• Act professional and representative
• Provide accurate and timely information to customers
• Service minded
• Active drive improvement of order process with customers
  

Your Profile 

• Excellent written and verbal communication skills (English)
  
• We need you to have good knowledge in Office package, mainly Excel (high level), especially with Pivot and Vlookup since it is helpful in our tasks.
  
• Strong knowledge of Enterprise Portal experience, if you have experience from Order/Logistics/Customs and preferably from SAP or any other ERP system that is also highly preferred.
  
• Process skills, thinks and works with a strong process approach.
  

Main competence 

• Supporting and Co-operating - Supports others and shows respect and positive regard for them in social situations. Puts people first, working effectively with individuals and teams, clients and staff. Behaves consistently with clear personal values that complement those of the organization.
  
• Analyzing and Interpreting - Shows evidence of clear analytical thinking. Gets to the heart of complex problems and issues. Applies own expertise effectively. Quickly learns new technology. Communicates well in writing.
  
• Organizing and Executing - Plans and works in a systematic and organized way. Follows directions and procedures. Focuses on customer satisfaction and delivers a quality service or product to the agreed standards.
  

Samsung Nordics is a workplace that values diversity and innovation. Here you will have the opportunity to work alongside other passionate individuals who share your drive to use technology to make the world a better place. Being part of Samsung gives you the chance to grow and develop in a dynamic work environment where no days are the same.

The position is a full-time position and you will be based at Samsung's office in Kista.